Citicards Online Login

Video demonstration and instructions on how to use the Citicards Online Login:

Steps to Login:
1. Point your  browser to the Citicards Online Login URL:
2. In the user id text box, type in your Citicards User ID.
3. In the password text box, type in your Citicards Password.
4. Choose the landing page you want to access from the drop down.
5. Click the 'Sign On' button to continue with the login process.

Having problems logging in into your Citicard Account? If you happened to forget your User ID or Password follow these steps:

1. Click 'Forgot  your User ID or Password' link which is located directly below the Password field.
2. If you are a Banking or Credit Card customer, you can type in your ATM/Debit or Credit Card Number in the text field. If you are a mortgage only customer or you don't have any cards with Citi enter your Email address in the Email address text box.
3. Click the `Continue` button to continue on with the process.
4. Follow the onscreen instructions to Continue.

Still cannot log in into you credit card account? You can reach Citicard through the following contacts:


Technical Assistance:

About Your Credit Card Account:

Outside the U.S., Canada and Puerto Rico Call Collect:

TDD/TTY for the Hearing Impaired:

Internet Security Specialists:

Suspicious Emails? Report them to

Feel free to bookmark this page and check back later, we will post any updates to the login procedures or system outages/messages here.